Terms of Service

Gombe House

Last Updated: June 2026

This website is operated by Shree Vinayaka Nutriments, Bengaluru, owner and operator of the brand GOMBE HOUSE. Throughout the website, the terms “we”, “us”, “our”, and “Gombe House” refer to Shree Vinayaka Nutriments and its brand GOMBE HOUSE.

By accessing our website, purchasing products, or using any of our services, you agree to be bound by these Terms of Service, along with our Privacy Policy, Cancellation & Refund Policy, and other policies published on the website.

These Terms have been structured considering standard ecommerce food industry practices.

1. Eligibility

By using this website, you confirm that:

• You are at least 18 years of age, or
• You are using the website under the supervision of a parent or legal guardian.

Users who are not legally competent to contract under applicable Indian laws are not permitted to use this website independently.

2. Online Store Terms

You agree:

• not to use our products or website for unlawful purposes,
• not to violate any applicable laws or regulations,
• not to transmit viruses, malware, or harmful code,
• not to misuse the website infrastructure or interfere with website operations.

Violation of these terms may result in suspension or termination of access.

3. Products & Services

Gombe House specializes in traditional Indian snacks, savories, sweets, and regional food products.

Certain products:

• may be available exclusively online,
• may have limited quantities,
• may be seasonal or region-specific.

All products are subject to availability.

We reserve the right to:

• limit quantities,
• discontinue products,
• refuse orders,
• modify offerings without prior notice.

4. Pricing & Payments

All prices displayed are in Indian Rupees (INR) and inclusive of applicable taxes unless stated otherwise.

Prices, offers, and promotions are subject to change without prior notice.

We reserve the right to:

• correct pricing errors,
• cancel suspicious or bulk orders,
• refuse dealer/reseller transactions at our discretion.

Payments are processed securely through authorized payment gateways.

5. Order Acceptance & Cancellation

Orders placed on the website are subject to confirmation and acceptance.

Gombe House reserves the right to:

• cancel orders suspected to be fraudulent,
• reject incomplete or inaccurate orders,
• refuse service to any customer at its sole discretion.

For cancellation and return-related matters, please refer to our Cancellation & Refund Policy.

6. Shipping & Delivery

Delivery timelines are estimates and may vary depending on:

• location,
• courier availability,
• weather conditions,
• festivals,
• or operational circumstances.

While we strive for timely delivery, Gombe House shall not be liable for delays caused by third-party logistics partners or circumstances beyond our control.

We currently deliver only within selected serviceable regions in India.

7. Accuracy of Information

We attempt to ensure all information on the website is accurate and updated. However:

• product descriptions,
• prices,
• availability,
• packaging visuals,
• and nutritional details

may occasionally contain errors or inaccuracies.

We reserve the right to correct such errors without prior notice.

Actual product colours may slightly vary depending on screen settings and photography conditions.

8. Intellectual Property

All website content including:

• logos,
• packaging designs,
• illustrations,
• characters,
• product names,
• graphics,
• text,
• videos,
• and brand assets

are the intellectual property of Shree Vinayaka Nutriments and GOMBE HOUSE.

Unauthorized reproduction, copying, distribution, or commercial use is strictly prohibited.

9. User Comments & Submissions

Any suggestions, feedback, reviews, testimonials, photographs, or other content submitted by users may be used by Gombe House for:

• marketing,
• promotional,
• advertising,
• and operational purposes

without additional compensation or obligation.

Users agree not to post:

• defamatory,
• unlawful,
• abusive,
• misleading,
• obscene,
• or infringing content.

We reserve the right to remove any user-generated content at our discretion.

10. Third-Party Links & Tools

Our website may contain links to third-party websites or services.

We are not responsible for:

• third-party content,
• policies,
• products,
• or services.

Users access third-party platforms at their own risk.

11. Privacy

Your submission of personal information is governed by our Privacy Policy.

By using the website, you consent to the collection and use of information in accordance with our Privacy Policy.

12. Prohibited Activities

Users may not:

• misuse the website,
• attempt unauthorized access,
• scrape or copy content,
• use automated bots,
• interfere with security features,
• engage in fraudulent transactions,
• impersonate others,
• or violate intellectual property rights.

Violation may result in legal action and account termination.

13. Disclaimer of Warranties

All products and services are provided on an “as is” and “as available” basis.

While we maintain strict quality standards and hygiene practices, Gombe House does not guarantee:

• uninterrupted website access,
• error-free functionality,
• or that products will meet every individual taste preference.

Food preferences are subjective in nature.

14. Limitation of Liability

To the maximum extent permitted under applicable law, Shree Vinayaka Nutriments and GOMBE HOUSE shall not be liable for:

• indirect damages,
• incidental losses,
• business interruption,
• data loss,
• or consequential damages

arising from the use of our website, services, or products.

15. Indemnification

You agree to indemnify and hold harmless:

• Shree Vinayaka Nutriments,
• GOMBE HOUSE,
• its employees,
• directors,
• partners,
• affiliates,
• and service providers

against any claims, liabilities, losses, or legal expenses arising from your violation of these Terms.

16. Termination

We reserve the right to suspend or terminate access to the website or services at any time without prior notice if:

• these Terms are violated,
• fraudulent activity is suspected,
• or misuse of the platform occurs.

17. Governing Law & Jurisdiction

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Bengaluru, Karnataka.

18. Changes to Terms

Gombe House reserves the right to update or modify these Terms at any time.

Continued use of the website after updates constitutes acceptance of revised Terms.

19. Contact Information

Shree Vinayaka Nutriments

Brand: GOMBE HOUSE

📧 dicare@gombehouse.com
📱 +91 97405 07849
🌐 www.gombehouse.com
📍 Bengaluru, Karnataka, India